SHIPPING AND RETURNS
Do you ship internationally?
Yes! I ship everywhere in the world. All prints will be shipped to the address entered upon checkout, so please make sure you have entered your address correctly. Thank you!
Do you accept credit card/ debit card/ paypal/ stripe?
Currently i only accept credit card, debit card and paypal. I currently don't accept stripe however i hope to accept it in the near future.00
Do you accept other currencies?
Yes. All prices on my website are displayed in pound sterling, however all currencies are accepted. Please note you may incur a small charge for the exchange rate from your bank etc.
How long will it take for my order to process?
Currently i am running this store alongside my “part time” job. Because of this i will be grouping orders and going to the post office once every 2 weeks. The hours i work at my current job fluctuate on a week by week bases. So by shipping orders out every 2 weeks it will allow me enough time to prepare orders for shipment. Please allow up to 2 weeks for orders to be processed. Your patience is appreciated.
When will my print arrive?
These are estimates and some packages may take longer to arrive then estimated depending on either the time of year or getting held up in customs.
Once your order has been confirmed to be dispatched your package should take
UK:- 1-2 weeks
Europe:- 2-3 weeks
Rest of the world:- 2 -12 weeks
Are there additional import vat/ customs duty?
For those that live outside the EU additional import vat and/or customs duty maybe applied to your order. This varies from country to country and is the responsibility of the buyer to pay, therefore it is not included in the checkout price. Your border control/postal service will be in touch if any import vat/customs duty charges occured. Thank you for understanding.
How are the prints/products packaged?
How the products are packaged depends on the size of the product.
Button badges and mirrors are placed in a bubble mailer. Pocket mirrors will be wrapped in extra bubble wrap for protection.
All prints will be placed in a plastic sleeve for protection. Using the following packaging:-
Mini prints and stickers will be shipped in a small rigid envelope. A backboard will be included for extra stability.
Insert size prints will be shipped flat with a rigid backboard.
Insert size or larger will be rolled in a tube.
Originals shipping packaging will vary depending on the nature of the painting.
What is the return/refund policy?
If the product arrives damaged during shipment, i will gladly send you a replacement. Please send a photo of the damage packaging and product, along with your order number and a short explanation of the problem to insert email and i will get back to you as soon as possible.